Substantial Web Outage Hits Dozens Websites and Applications

An extensive web outage has disrupted dozens sites and apps globally, with users experiencing troubles accessing the internet after problems at the cloud computing platform.

The disrupted apps include the social media app Snapchat, the gaming platform Roblox, the messaging service Signal, and the language learning app Duolingo, as well as multiple Amazon-operated services like its primary shopping website and the Ring device manufacturer.

In the UK, Lloyds bank was affected as well as its subsidiaries the bank Halifax and the Scottish bank, while there were also reports of difficulties accessing the HM Revenue and Customs online portal on the start of the week. Additionally in Britain, multiple Ring device owners turned to online platforms to complain their doorbells were malfunctioning.

Solely in the United Kingdom, reports of issues on individual apps ran into the thousands for each platform.

The company stated that the problem started in the east coast of the US at AWS, a unit that provides essential internet framework for many businesses, who lease resources on Amazon servers. Amazon Web Services is the world’s largest online services platform.

Just after the start of the day (PDT) in the America (morning UK time), the company announced “elevated problem frequencies and delays” for Amazon's platforms in a zone on the east coast of the United States. The widespread consequence appeared to affect platforms worldwide, with the outage tracking website reporting issues with the identical platforms in multiple continents.

The outage tracker Thousand Eyes, a tool that reports on web disruptions, also reported a rise in issues on Monday morning, with many of them located in the Virginia area, the region of the AWS US-East-1 zone where AWS said the problems originated.